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WELCOME

TO DON’S HEATING and COOLING

We look forward to assisting you in your search for the perfect HVAC business that suits your needs. Don’s Heating And Cooling believes we are that business. Our customer service, combined with our pricing, is unmatched by any competitor.

Don’s Heating And Cooling has been serving the Orangeville area for many years and recently the Alliston area and we want to earn your business. Our loyal customers love our personalized treatment; it keeps them coming back. Our customers are like our family.

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We ordered a Napoleon BBQ by phone. Johanne was very knowledgeable and she worked hard to find the BBQ we were looking for. It was delivered as promised despite the real bad weather we were experiencing. Thank you Sam.

Customer service at its best, way beyond expectations!

👍👍

Customer service at its best, way beyond expectations!

Elizabeth and Paul Chopp

     07/08/2020
Friendly, Professional and Well-Priced! What more can you ask for!?! Bought my furnace from them a few years ago. First and only call I needed when I needed a new AC unit.

Friendly, Professional and Well-Priced!

We recently purchased and had installed a new Carrier High Efficiency 2 stage furnace with a variable speed ECM motor and a Carrier air conditioner by Don’s Heating and Cooling. The in home assessment by Paul, his recommendations on how to increase the air supply to the new HVAC system and the quote were the best of the three companies we contacted. The removal of the old forced-air electric furnace and the install of the new propane furnace and air conditioner by the technicians Mike and Chris was amazing. The furnace and AC, and the lines, wires, conduits, air vents and grills were installed neatly and with precision. They stayed well into the evening on two 12 hour days to complete this big job and they did it with care as if it were their own home. The ladies at the office were a pleasure to deal with. We were very impressed! Dr. Ryan and Wendy de Langley

OUTSTANDING EXPERIENCE WITH DON'S HEATING AND COOLING

Don’s Heating has been our “go to” for an Excellent Service Provider for quite a few years now. We can count on knowledgeable professionals who not only take pride in their work and products but we know that their overall integrity of the service and pricing is more than fair. That is something which is hard to find in this day and age but we trust them and know they look after us. I would HIGHLY RECOMMEND Don’s Heating and Cooling. Gerhardt, Kent & Lynn

Don’s Heating has been our “go to” for an Excellent Service Provider

Chris was very professional, polite and helpful in giving an estimate for air conditioning. His promptness in arriving and submitting his estimate was much appreciated..two thumbs up to Chris  Sharon H

Chris was very professional

Thank you Don and team. The install of our new furnace, hot water tank, and air conditioner could have not gone smoother, or more professional. Chris, who first came to house to see what was required and measure up the job, was very helpful throughout the entire sales and booking process, along with Lori providing regular scheduling updates.Your onsite technicians (Terry, Mike, …and ?) did a great job, and were polite and courteous. They were efficient and so quiet, we hardly even knew they were there working away most of the time. We now have peace of mind with a high-quality reliable heating and cooling system for years to come. Thanks again! Matt & Kelli Maddocks.

Thank you Don and team

Hello don and dons heating and cooling team.
I just want to thank you for the opportunity to support your local business and tell you that I’m more than happy with the rogue 525 xt I purchased from you. This bbq is amazing. I am a huge outdoor bbq guy and never have I ever turned out such great meals. My first grill was a staple. Flattened chicken. This grill kept temperature perfect. Then the next day I decided that it worked so well that I would do something I’ve never done. Beef short ribs. Omg. I don’t think there’s anything I can’t make amazing on this grill.
Thank you!

Andrew H

Hi – we don’t have facebook or instagram but we”d like to submit the following review if we may;
“Over the past five years, due to the age of our home we have had to replace our furnace & air conditioning system and central vacuum, most recently we’ve had to replace our HRV unit, humidifier and condensate pump. Throughout the process Terry Roper has provided us excellent repair/replacement options. The technicians including Ryan have provided tremendous before and after installation service. The installers Brenden and Ashley spent hours fitting into tight spots the equipment to our complete satisfaction. Katie advised us in timely fashion of any delays or arrivals.
This company is an excellent customer service focused business. Terry, we thank you again for another excellent job. You represent your company with distinction”.
R & A Brookes
Snow Valley

This company is an excellent customer service focused business.

The boys went above and beyond in their installation of our A/C unit. Thank you for repairing some discovered issues with our Furnace at no extra charge. Well Done ! Audrey & Jim

Above and Beyond

I would like to thank Don’s Heating and Cooling for the service we received today. The tech that arrived (Bryan) was Professional & Courteous and a real pleasure to chat with. Now with our furnace and fireplace cleaned and serviced bring on the Cold Weather. Thanks again, a great team here!

Rick T

 

Great Team
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COVID 19 Safety Update

Don’s Heating and Cooling is watching closely as the global situation with COVID-19 continues to evolve. As our communities take steps to deal with the novel coronavirus (COVID-19), we want to share with you what Don’s Heating and Cooling is doing to endure the safety and well-being of our employees and customers.

Our commitment to the safety and well-being of our customers has long been a part of our values and operating procedures. We are closely monitoring the situation with COVID-19 and have further enhanced our procedures in response to guidelines issued by health authorities.

All of our technicians and staff are required to adhere to comprehensive health and safety procedures including all local laws. In addition, we provide our staff and technicians with best practices and guidelines and have supplemented these resources with additional COVID-19 cleanliness-specific guidance, training and information consistent with our own high standards.

Specifically, we are:

Educating our team members on COVID-19 and how to avoid transmission;
Reinforcing our existing training on hygiene and health procedures;
Requiring our employees to ask screening questions of clients when they call in with a request for service AND again prior to a technician entering a residence or building. Depending on responses received to these questions, service may be declined in order to protect the health and safety of the client and/or technician;
Outfitting outbound technicians with appropriate protective gear and sanitizer;
Requiring employees who fall ill or exhibit symptoms to self-quarantine for a minimum of 14 days;
Requiring employees returning from other countries to self-isolate for a minimum of 14 days;
Diligently conducting additional disinfecting and cleaning of our fleet vehicles and offices.

We are closely following the direction of the Public Health Agency of Canada (PHAC), as well as guidelines issued by provincial and local health departments.  We are also monitoring our team members’ health very closely.

In summary, we are committed to taking all appropriate steps to ensure that, now more than ever, we put the health and safety of our customers and staff first. We remain committed to serving all your home comfort needs.

Thank you.