Don came over to look at my 20 year old furnace and we both decided that it was a good time to have it replaced as winter was approaching. We went with a Carrier which we previously had and has served us well over the years. Don was able to get me a very generous discount from Carrier as the part that the old furnace needed was heavily backordered. A few days later Ashley came with his partner and had it installed in about 4 hours and they were very professional and very nice people. Very happy with the whole process!!