Hello don and dons heating and cooling team.
I just want to thank you for the opportunity to support your local business and tell you that I’m more than happy with the rogue 525 xt I purchased from you. This bbq is amazing. I am a huge outdoor bbq guy and never have I ever turned out such great meals. My first grill was a staple. Flattened chicken. This grill kept temperature perfect. Then the next day I decided that it worked so well that I would do something I’ve never done. Beef short ribs. Omg. I don’t think there’s anything I can’t make amazing on this grill.
Thank you!

Andrew H

Hi – we don’t have facebook or instagram but we”d like to submit the following review if we may;
“Over the past five years, due to the age of our home we have had to replace our furnace & air conditioning system and central vacuum, most recently we’ve had to replace our HRV unit, humidifier and condensate pump. Throughout the process Terry Roper has provided us excellent repair/replacement options. The technicians including Ryan have provided tremendous before and after installation service. The installers Brenden and Ashley spent hours fitting into tight spots the equipment to our complete satisfaction. Katie advised us in timely fashion of any delays or arrivals.
This company is an excellent customer service focused business. Terry, we thank you again for another excellent job. You represent your company with distinction”.
R & A Brookes
Snow Valley

This company is an excellent customer service focused business.

The boys went above and beyond in their installation of our A/C unit. Thank you for repairing some discovered issues with our Furnace at no extra charge. Well Done ! Audrey & Jim

Above and Beyond

I would like to thank Don’s Heating and Cooling for the service we received today. The tech that arrived (Bryan) was Professional & Courteous and a real pleasure to chat with. Now with our furnace and fireplace cleaned and serviced bring on the Cold Weather. Thanks again, a great team here!

Rick T


Great Team

Tyler was great! He explained exactly what was wrong with our furnace and did a fine job of cleaning it and inspecting our fireplace as well. Although we have a problem with our furnace, we feel confident that Tyler will get it put right in a timely fashion. Thanks, Tyler.

Tyler was great!

If we have problems in the future the technician has made recommendations as to what to bring to the call out. That will save time on a repair. Love it.

Love It

Ryan was excellent in all regards: thorough, pleasant, relaxed and easy to talk to. Hope that he continues to do our service. Regards, Gary Aitken, 50 Blue Heron Drive

Customer Service, Other, Quality, Timeliness

I just want to say that I was very impressed with Bryan who came to check my furnace & air conditioner on Monday 10th Sept.  He explained everthing the had been done and made sure that i understood.  I will certainly use your service again.

Thank you Bryan & Thank you Don’s

Your sincerely

Jennifer F

Very Impressed

Ryan is an extremely professional and knowledgeable person. He installed vents in my laundry room, cut a pipe, and then vacuumed the room. He brought me covers for the vents which he bought himself because I didn’t have any. He is friendly and an incredible representative of Don’s Heating and Cooling.

“Thank you for your great review. Ryan is one our best technician and always goes out of his way to do the best job”

And yet  he always makes his extra effort seem so natural! He is a wonderful representative for your company.

Customer Service, Other, Quality, Timeliness

Just a note to thank Tyler for his service call yesterday. He was a very nice young man and very helpful and thorough with servicing my furnace and gave me very helpful advice.
You must be proud to have him on your team.
Thank You

Lynda D


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