Super fast, friendly service – we had a smaller job, just to relocate an outdoor gas line for a barbecue, and they were able to fit us onto another job in the area and got us up and running a week earlier than planned. 100% would recommend
Their sales and service personnel are outstanding. Salesman Chris Whelan conducted extensive research on our behalf to find the perfect gas fireplace to meet our needs and provided us with a quote that clearly delineated the installation work and associated charges to ensure there would be no surprises when it came time to pay the bill.
Don’s Heating & Cooling then sent us “the dream team” of Mike and Brendan to do the installation. They were a delight to have in our home and they did a superb job with the installation in a very timely fashion.
It was apparent with all three of Don’s team that they take pride in their work and in meeting and exceeding their client’s expectations. Definitely 5 star service!
Your technician Ryan was exceptionally competent and friendly to deal with! He was quite knowledgeable when asked any questions! Very honest individual, i look forward to doing future business with Don,s Heating and Air!
Thx Larry Moses
Excellent, 5 star if that is your bestMy daughter & l only use youShe is 41 AppletonOnly Don’sJudy O’Brien
We ordered a Napoleon BBQ by phone. Johanne was very knowledgeable and she worked hard to find the BBQ we were looking for. It was delivered as promised despite the real bad weather we were experiencing. Thank you Sam.
Customer service at its best, way beyond expectations!
Elizabeth and Paul Chopp07/08/2020 Friendly, Professional and Well-Priced! What more can you ask for!?! Bought my furnace from them a few years ago. First and only call I needed when I needed a new AC unit.
We recently purchased and had installed a new Carrier High Efficiency 2 stage furnace with a variable speed ECM motor and a Carrier air conditioner by Don’s Heating and Cooling. The in home assessment by Paul, his recommendations on how to increase the air supply to the new HVAC system and the quote were the best of the three companies we contacted. The removal of the old forced-air electric furnace and the install of the new propane furnace and air conditioner by the technicians Mike and Chris was amazing. The furnace and AC, and the lines, wires, conduits, air vents and grills were installed neatly and with precision. They stayed well into the evening on two 12 hour days to complete this big job and they did it with care as if it were their own home. The ladies at the office were a pleasure to deal with. We were very impressed! Dr. Ryan and Wendy de Langley
Don’s Heating has been our “go to” for an Excellent Service Provider for quite a few years now. We can count on knowledgeable professionals who not only take pride in their work and products but we know that their overall integrity of the service and pricing is more than fair. That is something which is hard to find in this day and age but we trust them and know they look after us. I would HIGHLY RECOMMEND Don’s Heating and Cooling. Gerhardt, Kent & Lynn
Chris was very professional, polite and helpful in giving an estimate for air conditioning. His promptness in arriving and submitting his estimate was much appreciated..two thumbs up to Chris Sharon H
Thank you Don and team. The install of our new furnace, hot water tank, and air conditioner could have not gone smoother, or more professional. Chris, who first came to house to see what was required and measure up the job, was very helpful throughout the entire sales and booking process, along with Lori providing regular scheduling updates.Your onsite technicians (Terry, Mike, …and ?) did a great job, and were polite and courteous. They were efficient and so quiet, we hardly even knew they were there working away most of the time. We now have peace of mind with a high-quality reliable heating and cooling system for years to come. Thanks again! Matt & Kelli Maddocks.