It is with great pleasure that I share our experience with Don’s Heating and Cooling on December 14, 2017. Around 3 p.m., we noticed a gas smell in our furnace room. We called the gas company and they shut off our gas because a leak was confirmed. With the weather prediction of -17 over night, we were worried about getting someone out the same day. We called Don’s Heating and Cooling, where I spoke to Jasmine, who was very kind and efficient. She said she would have someone out to our home that night. The two gentlemen that came and fixed our gas leak were professional and friendly; they found the problem very quickly and fixed it. We are grateful for the efficient and professional service we were given. Thank you so much. We’ve used Don’s in the past, and will continue to only use Don’s Heating and Cooling in the future. Excellent Customer Service! Laura and Stu Erin
Ryan was excellent in all regards: thorough, pleasant, relaxed and easy to talk to. Hope that he continues to do our service. Regards, Gary Aitken, 50 Blue Heron Drive
The boys went above and beyond in their installation of our A/C unit. Thank you for repairing some discovered issues with our Furnace at no extra charge. Well Done ! Audrey & Jim
I would like to thank Don’s Heating and Cooling for the service we received today. The tech that arrived (Bryan) was Professional & Courteous and a real pleasure to chat with. Now with our furnace and fireplace cleaned and serviced bring on the Cold Weather. Thanks again, a great team here! Rick T
I just want to say that I was very impressed with Bryan who came to check my furnace & air conditioner on Monday 10th Sept. He explained everthing the had been done and made sure that i understood. I will certainly use your service again. Thank you Bryan & Thank you Don’s Your sincerely Jennifer F
Hi – we don’t have facebook or instagram but we”d like to submit the following review if we may; “Over the past five years, due to the age of our home we have had to replace our furnace & air conditioning system and central vacuum, most recently we’ve had to replace our HRV unit, humidifier and condensate pump. Throughout the process Terry Roper has provided us excellent repair/replacement options. The technicians including Ryan have provided tremendous before and after installation service. The installers Brenden and Ashley spent hours fitting into tight spots the equipment to our complete satisfaction. Katie advised us in timely fashion of any delays or arrivals. This company is an excellent customer service focused business. Terry, we thank you again for another excellent job. You represent your company with distinction”. R & A Brookes Snow Valley
Fantastic, quick and reliable service. Called early morning and furnace was fixed by the afternoon in sub-zero temps. Very friendly, helpful and reasonable. Thanks again!!
If we have problems in the future the technician has made recommendations as to what to bring to the call out. That will save time on a repair. Love it.
Tyler was great! He explained exactly what was wrong with our furnace and did a fine job of cleaning it and inspecting our fireplace as well. Although we have a problem with our furnace, we feel confident that Tyler will get it put right in a timely fashion. Thanks, Tyler.