Excellent service. Air Conditioner was up and running same day service call was placed. Thank you for your prompt response time. Was a first time customer and will definitely be calling again should the need arise. I would highly recommend your company.
Ryan is an extremely professional and knowledgeable person. He installed vents in my laundry room, cut a pipe, and then vacuumed the room. He brought me covers for the vents which he bought himself because I didn’t have any. He is friendly and an incredible representative of Don’s Heating and Cooling. “Thank you for your great review. Ryan is one our best technician and always goes out of his way to do the best job” And yet he always makes his extra effort seem so natural! He is a wonderful representative for your company.
I just want to say that I was very impressed with Bryan who came to check my furnace & air conditioner on Monday 10th Sept. He explained everthing the had been done and made sure that i understood. I will certainly use your service again. Thank you Bryan & Thank you Don’s Your sincerely Jennifer F
Just a note to thank Tyler for his service call yesterday. He was a very nice young man and very helpful and thorough with servicing my furnace and gave me very helpful advice. You must be proud to have him on your team. Thank You Lynda
It is with great pleasure that I share our experience with Don’s Heating and Cooling on December 14, 2017. Around 3 p.m., we noticed a gas smell in our furnace room. We called the gas company and they shut off our gas because a leak was confirmed. With the weather prediction of -17 over night, we were worried about getting someone out the same day. We called Don’s Heating and Cooling, where I spoke to Jasmine, who was very kind and efficient. She said she would have someone out to our home that night. The two gentlemen that came and fixed our gas leak were professional and friendly; they found the problem very quickly and fixed it. We are grateful for the efficient and professional service we were given. Thank you so much. We’ve used Don’s in the past, and will continue to only use Don’s Heating and Cooling in the future. Excellent Customer Service! Laura and Stu Erin
Ryan was excellent in all regards: thorough, pleasant, relaxed and easy to talk to. Hope that he continues to do our service. Regards, Gary Aitken, 50 Blue Heron Drive
I just wanted to write a quick note to say ‘thank you’. Jonathan was there today and did a fantastic job cleaning our ducts! I will happily refer you guys to anyone looking to have theirs done. Thanks again!
We recently moved to the Alliston area and found ourselves having to look for a new wood stove which was a daunting task. We had three quotes and decided to use Don’s Heating and Cooling whom I will highly recommend. Don took the time to explain their services and came direct to the house to understand our requirements. We liked the Napoleon brand he stocks as well. Installation was scheduled quickly . The installers Chris and Jamie I give kudos too, they worked many hours and went above and beyond the call of duty to ensure everything was perfect … the existing hole in the roof was larger then it should have been and Chris did some Fabrications to ensure it’s safety! I felt very comfortable in the dealings through the whole process. Don came and did a home inspection after the fact which I feel is great customer service. Thank you!!
Tyler was great! He explained exactly what was wrong with our furnace and did a fine job of cleaning it and inspecting our fireplace as well. Although we have a problem with our furnace, we feel confident that Tyler will get it put right in a timely fashion. Thanks, Tyler.