I would like to thank Don’s Heating and Cooling for the service we received today. The tech that arrived (Bryan) was Professional & Courteous and a real pleasure to chat with. Now with our furnace and fireplace cleaned and serviced bring on the Cold Weather. Thanks again, a great team here! Rick T
I just wanted to write a quick note to say ‘thank you’. Jonathan was there today and did a fantastic job cleaning our ducts! I will happily refer you guys to anyone looking to have theirs done. Thanks again!
We recently moved to the Alliston area and found ourselves having to look for a new wood stove which was a daunting task. We had three quotes and decided to use Don’s Heating and Cooling whom I will highly recommend. Don took the time to explain their services and came direct to the house to understand our requirements. We liked the Napoleon brand he stocks as well. Installation was scheduled quickly . The installers Chris and Jamie I give kudos too, they worked many hours and went above and beyond the call of duty to ensure everything was perfect … the existing hole in the roof was larger then it should have been and Chris did some Fabrications to ensure it’s safety! I felt very comfortable in the dealings through the whole process. Don came and did a home inspection after the fact which I feel is great customer service. Thank you!!
The boys went above and beyond in their installation of our A/C unit. Thank you for repairing some discovered issues with our Furnace at no extra charge. Well Done ! Audrey & Jim
Tyler was great! He explained exactly what was wrong with our furnace and did a fine job of cleaning it and inspecting our fireplace as well. Although we have a problem with our furnace, we feel confident that Tyler will get it put right in a timely fashion. Thanks, Tyler.
It is with great pleasure that I share our experience with Don’s Heating and Cooling on December 14, 2017. Around 3 p.m., we noticed a gas smell in our furnace room. We called the gas company and they shut off our gas because a leak was confirmed. With the weather prediction of -17 over night, we were worried about getting someone out the same day. We called Don’s Heating and Cooling, where I spoke to Jasmine, who was very kind and efficient. She said she would have someone out to our home that night. The two gentlemen that came and fixed our gas leak were professional and friendly; they found the problem very quickly and fixed it. We are grateful for the efficient and professional service we were given. Thank you so much. We’ve used Don’s in the past, and will continue to only use Don’s Heating and Cooling in the future. Excellent Customer Service! Laura and Stu Erin
If we have problems in the future the technician has made recommendations as to what to bring to the call out. That will save time on a repair. Love it.
Just a note to thank Tyler for his service call yesterday. He was a very nice young man and very helpful and thorough with servicing my furnace and gave me very helpful advice. You must be proud to have him on your team. Thank You Lynda
Excellent service. Air Conditioner was up and running same day service call was placed. Thank you for your prompt response time. Was a first time customer and will definitely be calling again should the need arise. I would highly recommend your company.