Don Roper – Owner/Operator
Don has been the proud Owner/Operator of Don’s Heating and Cooling Ltd. since 1990. Over the years he has grown his company to be the successful HVAC business that most residents in our service area have come to for all of their home comfort needs. Don is a licensed Refrigeration Mechanic and holds both a Gas Fitter 1 and an Oil Fitter licence. Plus he is a proud grandfather of Matthew and Sianna.
Terry Roper – Home Comfort Adviser. Previously Head Installer/Service Technician
Terry has been working in the HVAC industry for as long as he can remember, assisting his father with the business ever since he was a kid. With many years of experience, Terry had become one of our Lead Installer’s as well as one of our most well-known Service Technician’s to many of our Customers. More recently Terry has joined our Sales Team as one of our Home Comfort Advisers providing customers with free in-house quotes and fitting the best home comfort equipment to your house and lifestyle
Paul Addison – Home Comfort Adviser
Paul began working at Don’s in 2006 as a Lead Installer. Due to his 20 years of experience and vast knowledge in the HVAC industry, Paul has become a member of our Sales Team at Don’s Heating and Cooling, providing customers with free in-house quotes and fitting the best home comfort equipment to your house and lifestyle.
Paul O’Hara – Home Comfort Adviser
Vanessa Wismayer – Accounting
Joanne Lewis – Retail Sales/Showroom
Lori Cuthbert – Install Coordinator
Lori began working at Don’s Heating as our showroom Receptionist in 2007. She soon became our Service/Install Coordinator and as we grow our Install Coordinator, booking your installation appointments for your HVAC equipment, Hot Water Tanks, Fireplaces and more. Lori will look after the ordering and scheduling of your installation with the upmost efficiency. Every time you make an Installation appointment with Don’s, you are speaking with Lori so don’t forget to say ‘Hi’!
Caitey Billingsley– Service Coordinator
Caitey has been with the Don’s since the spring of 2018 and has quickly learned that customer service is a very important part of our business. Almost every time you make an appointment with Don’s, you will be speaking with Caitey. From booking your appointments, tending to your emergencies and organizing our Service Technician’s schedules.
Rolf Keller – Sheet Metal Worker and Shop Foreman
Rolf has been employed with Don’s Heating since 1999. He is a licensed Sheet Metal worker and has red seal of approval. He is also a licensed gas fitter. Rolf has been in the HVAC trade for over 35 years. His greatest strength is his ability to make almost anything out of a flat piece of metal. His hobbies are watching NASCAR every Sunday and camping outdoors with his expanding family.
Ryan George – Head Service Technician
Ryan started working at Don’s Heating in 2008. Starting as an Install Helper, Ryan worked his way up in the company to become our Head Service Technician. If you have had service done by Don’s Heating and Cooling, you have most likely met Ryan already. Ryan often works long hours as one of our ‘on-call’ technicians so that our customers will not go without heating or air conditioning if they have an emergency. Feel free to thank Ryan for his hard work & dedication to our customers the next time he’s servicing your equipment.
Tyler Baird – Service Technician
Bryan Benson – Service Technician
Chris Simms – Service Technician
Chris Whelan – Installation Technician
Mitch McDonald – Installation Technician
Brenden Berger – Installation Technician
Mike Baird – Installation Technician
Spencer Cowling – Installation Technician
Ashley Powell – Installation Technician
Curtis Bonenfant – Shipper/Receiver
What Makes Us the Contractor of Choice?
|24 Hour Emergency Service||When you need us we will be there|
|No Subcontractors||Full time hourly employees are accountable to us and you the customer|
|Full Showroom||Allows customers the opportunity to see and understand products better|
|Locally Owned and Operated||We support the community you live in|
|Integrity||We say what we mean and mean what we say|
|Guaranteed Workmanship||For 5 years we will guarantee what we do|
|TSSA Certified||We meet and exceed government standards|
|Insured||Liability is on us not the homeowner|
|Workers Compensation||Liability is on us not the homeowner|
|Member of HRAI||We are always up to date on the changing market|
|Factory Trained Technicians||Ensures customer is always receiving best possible service|
|Licensed Technicians||Exceed and surpass the government licensing|
|25 plus Years in Business||Speaks for itself|
|Fully Stocked Warehouse||We have most parts needed|
|Promote Canadian Made Products||Trying to keep us all working|
|Financing||Helps lessen the financial load|
1,000’s Upon 1,000’s of Satisfied Customers